Shipping & Returns

Shipping Policy

Welcome to St. Lucia Caribbean Seamoss.org! Our shipping policy is crafted to give you clear details regarding our shipping methods, packaging, and associated costs. Our goal is to provide a transparent and reliable experience for our customers. We are dedicated to delivering your orders promptly without compromising the quality of our products.

If you have any specific shipping needs or questions, please don't hesitate to contact us. We are here to help with any concerns regarding the shipping of our Seamoss products.

Return & Exchange Policy

At our store, we are committed to providing a positive and enjoyable shopping experience for all our customers. To ensure this, we have established the following policies:

Customer Satisfaction: Our top priority is your satisfaction. If you are not completely happy with your purchase, please contact our customer service team for assistance. We will do our best to resolve any issues promptly and fairly.
Returns and Exchanges: We offer a flexible return and exchange policy. Items can be returned or exchanged within 30 days of purchase, provided they are in original condition with all tags attached. Please retain your receipt as proof of purchase.
Privacy and Security: We value your privacy and take all necessary measures to protect your personal information. Our secure payment systems ensure that your data is handled with the utmost care and confidentiality.
Pricing and Promotions: All prices are clearly marked and include applicable taxes. We offer various promotions and discounts throughout the year. Please note that promotional prices are valid only during the specified period.
Customer Conduct: We strive to create a welcoming environment for everyone. We kindly ask that all customers treat our staff and other shoppers with respect. Any form of harassment or disruptive behavior will not be tolerated.
Feedback and Suggestions: Your feedback is important to us. We encourage you to share your thoughts and suggestions so we can continue to improve our services and offerings.

Thank you for choosing our store. We look forward to serving you and making your shopping experience a delightful one.